Shipping policy

SHIPPING POLICY

Where We Ship

We currently ship within the United States only. We do not offer international shipping at this time.

Shipping Address Accuracy

Please ensure that your shipping address is entered accurately and completely at checkout. We are not responsible for packages sent to incorrect or incomplete addresses provided by the customer. Once an order has been placed, it can not be canceled or modified. We appreciate your attention to detail as it helps us ensure your order arrives safely and without unnecessary delay.

Processing Time

All orders are processed within 2–3 business days after payment is confirmed. Custom orders may take up to 5 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.

Please note that processing times may be extended during high-volume periods such as holidays or promotional sales. We appreciate your patience.

Shipping Timeframes

Once shipped, domestic orders typically arrive within 5–8 business days depending on your location. Please note that delivery timeframes are estimates provided by the carrier and are not guaranteed. Product ships from Louisiana.

Order Tracking

Once your order ships, you will receive an email with your tracking number. You can use this to monitor your delivery status directly through the carrier's website.

Lost or Stolen Packages

Chevon Designs is not responsible for packages that are lost or stolen after confirmed delivery. If your tracking information shows your package was delivered but you have not received it, please:

Check with neighbors or building management
Contact the carrier directly to file a claim

Questions?

For any shipping related questions, contact us at chevondesigns@gmail.com.